We strive at all times to exceed the expectations of its clients, offering a range of installation and after-sales services to our customers.

Safescape Installation and After Sales Services


With a wealth of experience in underground mining, the Safescape team is happy to discuss your site's situation with you. We have seen many unique mine sites and circumstances and can often help you to develop the best solution for your application.


To assist clients in planning for their safety system installations, Safescape will readily provide obligation free quotes. Quotes are broken down into supply, delivery, mobilisation and installation and are valid for 30 days.


Safescape Laddertube is dispatched to mine sites worldwide from Safescape’s factory in Perth, Western Australia. Clients are welcome to organise their own delivery, or alternatively we can arrange freight on your behalf.

We organise freight with vast experience in delivering Safescape products and vehicles around the world, we have developed relationships with a network of trusted transport companies. We can organise freight to ensure timely and reliable delivery of Safescape products to mine sites in any location.

Laddertube sections loaded for delivery in outback Western Australia


Our products are lightweight and modular in nature, making them quick and easy to install. We are able to complete the installation for you, or provide training for sites that wish to install for themselves.

Laddertube installation process

The installation of Safescape Laddertube is fast and simple – using a winch of appropriate rating for the length of ladderway, it is lowered into position.  The ladders are secured to the raise footwall with anchoring bolts.

Heavy machinery (IT, crane) is not required for the duration of the installation process, freeing up valuable resources at the mine site.

Laddertube installers in Spain


Safescape has a team of highly skilled, experienced installers who can complete installation. Installation is fast and requires little support from the mine operator. For example, a typical 50 metre (164′) Laddertube escapeway can be installed in two shifts provided there are no significant site delays.

Our installation team usually consists of two personnel who are equipped with a light vehicle and the specific equipment required for the installation.


It is possible for a mine site to complete its own installation. We will provide your personnel with all the training and assessment required to allow them to competently install our products. Training is delivered by Safescape’s experienced personnel.  

Customised services

If you have any specific requests or requirements, we would love to hear from you. We are highly flexible and will work with you to find a solution that fits your needs wherever possible.

August 31, 2022
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